Keba Computer Services
Keba Computer Services
Email Keba Computer Services
[email protected] 
Call Keba Computer Services
01327 300311 
Remote support
  • About
  • Contact Us
  • Services
    • Services
    • IT Support
    • IT Contracts
    • Cyber Security
    • Cloud Storage
    • Servers
    • Data Cabling
    • Data Recovery
    • Facebook Wi-Fi Installation
    • Disaster Recovery
    • Business Computers
    • Zero Trust
    • Computer Health Checks
    • VOIP
    • Business Broadband
  • IT Blog
  • Case Studies
Keba Computers Facebook
Call Keba Computers
Keba Computers LinkedIn
Email Keba Computers
WhatsApp Keba Computers
WhatsApp Keba Computers
Video Inn Production Case Study 
Back to blog

Video Inn Production Case Study

Posted on 12th May 2021 at 11:59
 
IT Support, Daventry
Video Inn Production are based in Northamptonshire and offer a full range of Communication Production Services including audio visual hire, installation and service through to full event planning and delivery. Their on-site studio gives a flexible facility for hosting virtual events or filming of business films. 
 
We were introduced to Video Inn Production in 2017, when they asked for advice on whether they could improve the IT infrastructure and efficiencies of their systems. 
 
 

Migrating to Office 365 

Following a thorough review, we recommended migrating their email systems to Office 365, as this was the best option for the size of their business and the requirements. 
 
When migrating email systems there is quite a lot of initial work required and we also need to ensure that historical emails are not lost. The migration timing also needed to be considered to ensure that there is a little disruption to their business as possible. 
 
When we spoke to Andrew Bentley, the Managing Director at Video Inn Production, about how he found the team and IT support from Keba Computer Services, he advised that right from the beginning there has always been a sense that Keba Computers, wanted to help. He also advised that the whole team have always been friendly, helpful and gave him the confidence that we had their back. 
 
During the years of support that we have provided to Video Inn Production, we have also provided Anti Virus software, a maintenance contract and off site back ups. 
 
 

Off site back ups 

Off Site Backups
Video Inn Production have an on site server as they have the requirement for large data storage solutions, due to video file sizes. It is also essential that this data is secure and accessible. As such we have implemented an off site back up solution to ensure that in any eventuality their data is always available. 
 
Andrew told us that the initial knowledge and advice we provided regarding the off site back up solution, through to the implementation was perfect. He also has the confidence that following set up, he can just forget about it, as we have everything in hand. Even to the point that we would be aware if there were any issues with the back up’s being saved, due to our monitoring software. 
 

IT Maintenance Contracts 

Initially we supported Video Inn Production with Ad Hoc IT support, but after about 6 months they decided to move to an IT maintenance contract with ourselves as they could see the benefit that this service offers. Their maintenance contract included their complete IT infrastructure including their server. 
 
We asked Andrew, if they had experienced any major issues with their IT that Keba Computer Services had resolved for them. 
 
Andrew mentioned that there was an instance where they experienced a business-critical email issue. Our guarantee to our IT maintenance contract customers is that any business critical issue, we will be on site or remotely log in within 2 hours. In this instance from initial contact through to resolution took only 90 minutes. 
 
 
IT Maintenance Contracts

Testimonial 

Excellent service with speed and the all important human touch. A great team to have on your side for anything IT related. Highly recommended. 
Read the Review on Google
Contact the team at Video Inn Production 
Email Keba Computer Services
[email protected] 
Email Keba Computer Services
https://www.videoinn.co.uk/ 
Call Keba Computer Services
01604 864 868 
Keba Computer Services Address
Glebe Farm, Wootton Road, Quinton, Northampton, NN7 2EE 
Tagged as: Case Study, IT Maintenance, Off Site Back Ups, Office 365 Migration
Share this post:

Leave a comment: 

Archives

  • August 2024
  • May 2023
  • August 2022
  • February 2022
  • October 2021
  • August 2021
  • May 2021
  • March 2021
  • January 2021
  • November 2020

Tags

  • Case Study
  • Firewall Solutions
  • Hard Drive
  • IT Maintenance
  • IT Support
  • Off Site Back Ups
  • Office 365 Migration
  • Remote Working
  • Servers
  • Spheretech Air Conditioning
Keba Computer Services
Keba Computer Services We put the IT in Quality 
Keba Computer Services Address
Unit 1 Sulby Close, Heartlands Business Park, Daventry, Northamptonshire, NN11 8DE 
Email Keba Computer Services
[email protected] 
Phone Keba Computer Services
01327 300311 
Phone Keba Computer Services
01327 300311 
Keba Computer Services
Covering Northamptonshire, Buckinghamshire, Warwickshire & Oxfordshire 
Company Number 06034255 
Keba Computer Services Facebook
Keba Computer Services LinkedIn
Cyber Essentials
Privacy | Cookies 
Website design by it’seeze
Our site uses cookies. For more information, see our cookie policy. Accept cookies and close
Reject cookies Manage settings