Should Accountancy Firms Outsource their IT Support?
Posted on 29th March 2022 at 14:01
Accountancy is one of those industries that seems a little like dark magic to the rest of the world. It’s like they are casting Voodoo enchantments to make numbers do things we didn’t know was possible. It’s little wonder that they are protective of their IT; it contains all their secrets.
Well, it also contains vital software and sensitive customer data.
Truth is that any good IT Support company knows how the accountants weave their magic. At least, they know what software programs they are using and how to protect them.
So, should accountancy firms outsource their IT support?
You will stop losing billable hours
If you can turn your computer on, and then go and make a full fry-up before it is ready for you to use, then you could be wasting a lot of time. It doesn’t take an accountant to know that for a company that bills by the hour; time, literally is, money.
And this really goes for any problem that happens and you try and fix. If there is a problem, even the trusty old “turn it on and off again” method takes time. Having an expert in your corner will help you save time.
Have the best software and storage options
The good thing about IT Support companies is, they don’t half know their stuff. Every industry has their specialised software, and your IT Support company will be able to support you with that. Also, if something new comes out on the market, or there is another product that could really help your accountancy company; then your outsourced solution will be able to flag it for you and let you know about it.
By outsourcing your IT Support, you will be in the competitive position of having access to all the best and newest software options for your industry.
Client data protection
Cyberattacks are not always easy to spot. In fact, the hackers are getting increasingly smarter and more aware of how people behave. It might sound common sense, don’t respond to dodgy looking emails, don’t follow links on texts you are unsure of. The problem is untrained eyes can make mistakes.
Not only will a good IT Support company educate the staff in your accountancy business, but they will be able to provide the right software to protect your data. Also, your important data will be backed up, so if the unthinkable should happen, you can almost all your data back.
The cost is low and predictable
Every accountant will be happy to learn that outsourcing your IT Support is generally more cost-effective than hiring a member of staff to bring it all inhouse. Not only that, but you can also predict how much you will be investing. If something goes wrong, your IT Support will be on site and fixing the problem as part of a contract.
Unless the problem requires new hardware, you should be able to predict your costs throughout the year.
If you would like to discuss IT support for your accountancy business, please call us on 01327 300311 or complete our short contact form.
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